AI-Driven Customer and Operational Solutions
Developing state-of-the-art SaaS platforms for enhanced customer care and operational efficiency in the Insurance and Health sectors.
Innovative Care
Provision
Leveraging AI to revolutionize aids and equipment provision, ensuring accessibility and personalized care.
Global Industry Transformation
Driving global improvements in healthcare and insurance through digital technologies and AI advancements.
Unified, Efficient Platforms
Creating unified platforms for comprehensive management, supporting seamless customer and agency interactions.
About us
Pioneering AI-Powered Solutions for Healthcare and Insurance Industries
At HiCare.ai, our mission is to empower organizations with innovative technology that fosters security, adaptability, and exceptional service delivery. From revolutionizing patient experiences to optimizing insurance workflows and safeguarding critical data, we are at the forefront of responsible innovation.
As the AI-powered healthcare solutions division of the Netsmartz group, HiCare.ai benefits from over two decades of technological expertise and global reach. Established in 1999 and headquartered in Rochester, NY, Netsmartz operates across the US, Canada, Australia, Singapore, and India, with a dedicated team of over 2,500 professionals, including 1,000+ certified software engineers. Netsmartz has a proven track record of delivering over 2,000 projects for 900+ clients worldwide, with a 90% success rate for on-time, on-budget project delivery.
With certifications such as Microsoft Tier 1 Cloud Solutions Provider, Microsoft Gold Partner, ISO 9001:2008, CMMi Level 3, and membership in the AWS Partner Network, HiCare.ai leverages Netsmartz’s resources and expertise to offer innovative, reliable solutions that empower organizations to navigate today’s complex digital landscape.
Join us in redefining the future of care and connectivity.
Learn about our solutions
Services
We offer cutting-edge AI platforms for customer care, insurance agency management, care provision, and transformative tools for global industry standards.
Cybersecurity & Threat Management
Continuous monitoring, incident response, and advisory services to safeguard critical healthcare and insurance data.
Training & Onboarding Programs
Comprehensive training for end-users, admins, and technical teams to ensure seamless adoption.
Implementation &
Integration Support
Expert guidance during the software deployment and integration process, ensuring minimal downtime.
Regulatory Compliance Consulting
Advisory services to navigate healthcare and insurance regulations such as HIPAA and GDPR.
Ongoing Technical Support
& Maintenance
Subscription-based support for troubleshooting, updates, and managed services to keep systems optimized.
Process Optimization & Workflow Design
Tailored consulting to streamline operations, improve efficiency, and unlock cost savings across healthcare and insurance operations.
AI-Powered
Solutions
Machine learning model development, natural language processing (NLP) applications, computer vision solutions, AI-powered automation, and predictive analytics.
Mobile Software
Development
Custom software development services tailored to meet businesses' unique needs and objectives, ensuring scalability and efficiency.
Software
Discover advanced tools and platforms designed to enhance efficiency, ensure compliance, and deliver actionable insights through AI-driven automation, real-time validation, and predictive analytics.
AI-Powered Automation Tools
Automate order processing via email, fax, and direct input, reducing errors and processing time.
Advanced Portals for Stakeholders
Healthcare Professional, Vendor, and Order Management Portals with AI-driven features for streamlined workflows.
Real-Time Data Validation and Compliance Software
Ensure accuracy with real-time credential and eligibility checks, integrated with regulatory standards.
Customizable Integration Frameworks
Modular architecture enabling seamless integration with systems like SAP while allowing future scalability.
Augmented Reality (AR) Tools
Visualize products in real-world scenarios with AR, enhanced by AI recommendations for suitability.
Predictive Analytics and Insights Platform
Use AI-powered data analytics for trend forecasting, operational insights, and personalized recommendations.
Generative AI
Unlock the potential of generative AI to revolutionize workflows, enhance decision-making, and deliver personalized solutions—from automated documentation to predictive modeling and tailored customer engagement.
Custom Content Generation
Leverage AI to generate personalized health plans, insurance policy documents, and client communication at scale.
Intelligent Virtual Assistants
Enhance customer engagement with AI-powered chatbots capable of natural language understanding for seamless support.
Predictive Insights and Scenario Modeling
Use generative AI to simulate patient outcomes, insurance risk scenarios, and operational efficiencies.
Automated Documentation
Generate accurate medical records, claim forms, and compliance reports to save time and improve consistency.
Marketing Content Personalization
Dynamically create tailored campaigns, including emails, social media content, and educational materials, to engage stakeholders effectively.
Training and Simulation Tools
Provide AI-generated training simulations for healthcare professionals, insurance agents, and customer service teams to improve learning outcomes.
Market Growth
The global AI in healthcare market is projected to reach over $100 billion by 2027, driven by the adoption of AI to streamline operations, enhance patient care, and improve administrative efficiency.
Use Cases
Explore our diverse portfolio of innovative solutions revolutionizing industries through cutting-edge technology and exceptional expertise.
Transforming Insurance Support with AI
Advance insurance care support with our AI-driven SaaS platform, delivering personalized assistance, streamlined operations, and enhanced customer satisfaction.
Comprehensive
Care ERP
Transforming care management with an integrated SaaS platform, streamlining operations, personalizing care delivery, and providing actionable insights for insurers and care agencies.
AI-Powered Claims Management
Revolutionizing claims processing with intelligent automation, enabling faster approvals, minimizing errors, detecting fraud, and delivering actionable insights for insurers and providers.
Generative AI for Personalized Engagement
Elevating customer experiences through AI-driven content creation, dynamic personalization, and real-time interactions, fostering deeper connections and improved satisfaction across stakeholders.
WHY CHOOSE US
The HiCare Advantage
Project management integrated with best-in-class execution and low-cost global fulfilment helps future- proof your continued growth and success for your business. A pool of 1000+ vetted and certified developers in 40+ skill stacks.
Over 25 Years of Excellence & Success
Things have Changed fast since our inception around two decades ago, however, one thing that remains the same is our determination to be the best and make a difference. Here is how we did it.
Founded in
1999
YoY Growth
19%
Our Team
1500+
Clients
2100+
Worldwide Locations
10+
Developers across 100+ skill sets
Learning & Development Program to enhance resources' skills
Certifications
Partner with us for proven excellence and a commitment to future-forward solutions.
Industry Recognized
Our certifications from Apple, Microsoft, Adobe, and Google signify a trusted, quality-driven approach.
Commitment to Security & Quality
ISO 9001 & 27001 certifications demonstrate our dedication to the highest standards.
Proven Workplace Culture
Awarded for our exceptional work environment, we attract and retain top talent to drive innovation.
Contact
Contact us for inquiries and collaboration opportunities to discuss how our solutions can meet your needs and contribute to your success.
