About HiCare.AI

HighCare.AI is an AI-driven arm of the Netsmartz conglomerate, embodying technological excellence. Established in 1999 and headquartered in Rochester, NY, Highcare operates globally across the US, Canada, Australia, Singapore, and India. Our dedicated team of over 2500 employees, including 1000+ certified software engineers, consistently delivers exceptional results to our 900+ clients worldwide. With a sterling 90% on-time, on-budget project delivery record and an array of certifications, including Microsoft Tier 1 Cloud Solutions Provider, Microsoft Gold Certified Partner, ISO 9001:2008 Certified, CMMi Level 3 Certified, and member of the AWS Partner Network, Highcare continues to set the standard for technological innovation. Additionally, with a portfolio encompassing over 2000 projects and 20 years of industry experience, Highcare remains an integral part of the Netsmartz group, committed to excellence and customer satisfaction.

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Transformative Solutions for Industry Excellence

Revolutionizing customer care, insurance operations, and healthcare provision with innovative SaaS platforms and AI-driven tools, enhancing engagement and efficiency.

AI-Driven SaaS Development for Customer Care

Crafting cutting-edge customer care platforms that leverage AI to enhance engagement and support, streamlining communication across multiple channels into a single, efficient management system.

ERP Solutions for Insurance Agencies

Building and deploying ERP-like SaaS platforms designed specifically for insurance agencies, aiming to improve the care provided to beneficiaries through streamlined operations and management.

Advancements in Care Provision Tools

Developing innovative tools and capabilities that utilize AI to assist in the provision of aids and equipment, ensuring those in need receive the best possible care tailored to their unique circumstances.

Global Transformation in Insurance and Health

Focusing on the global Insurance and Health industries, aiming to revolutionize these sectors with digital services and technologies that drive improvements, efficiencies, and high-quality care.

Commitment to Digital and AI Excellence

Leveraging the latest advancements in technology and AI to develop solutions that are not only responsive to the current needs of the Insurance and Health industries but also anticipatory of future challenges and opportunities.

Unified Platforms for Comprehensive Support

Creating unified SaaS platforms that offer a holistic approach to customer support, operational management, and care provision, ensuring seamless experiences for both providers and recipients.

2000 +

PROJECTS

2500 +

TEAM MEMBERS

20 +

YEARS IN BUSINESS

900 +

CLIENTS

10 +

Global Locations

98 %

CUSTOMER SATSFACTION

Meet our Team

Our team brings unmatched technical expertise and insights to develop profitable software products. Our leaders drive innovation and bring out the best in their teams.

Manjeet Dhariwal

Founder and chair of the board (COB)

Aurel Farcash

Founder & Managing Director

Contact

Contact us for inquiries and collaboration opportunities to discuss how our solutions can meet your needs and contribute to your success.